How can we help

Use the form below to get in touch with the Generis team.
If you’re an existing customer and need support, scroll down to access our My Generis Portal.

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    Customer Area

    Need support? Have any questions? We have dedicated customer support areas in ‘My Generis Portal’. Here you can obtain product licenses, access our FTP server to download binaries, submit tickets to our Support Portal, and download all our documentation. Register below.

    Access my Generis

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    For more help and guidance on accessing the portal, please check our Quick User Guide.